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Policies

Payment
Payment is made in Australian Dollars ($AUD)

GST
Because of our size, WREMS is currently not required to be registered for GST therefore GST does not appear in the price on the invoice.

Refund Policy
You can see our full refund policy here.

If you have any reason for not being fully satisfied with our products please contact us.

Orders must be returned within 30 days of purchase unused and in as-new condition.

Return shipping is the responsibility of the buyer, however we may provide a refund after viewing your reasons on line with our full policy.

Shipment
We make every effort to dispatch your order within one business day of receiving it online. Currently we ship in Australia and internationally using the Australia Post network.

After dispatch you can expect your order to arrive in 8-10 business days.

Standard economy airmail shipping is standard on all orders. If you require any faster postage contact us to discuss pricing.

Security
Your connection to wrems.com.au is encrypted with 128-bit SSL certificate using a 2,048 bit key. This encryption is provided by our website host Crazy Domains.

All orders – credit card or PayPal payments will be processed through PayPal’s secure servers.

We do not store any credit card details.

Privacy
WREMS supports and adheres to, as much as it is within our power, the National Privacy Principles of the Commonwealth of Australia. We collect personal information to enable us to provide services, deliver products to you or to complete transactions with you. The only information collected is what you supply when filling in our forms, we do not use cookies or other internet devices to collect information unknown to you. We will only pass personal details such as your name and address to companies who perform parts of our service delivery. This includes organisations such as Australia Post. We do not share, sell or rent any personal information about you without your permission

Your name and address are kept for record purposes only and will not be disclosed to any other person or institution.

Electronic Communications
When you visit wrems.com.au or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

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